HomePMC IT Knowledge BaseProject Matrix (PMX)How to Update Project Matrix (PMX-0002-V2)

How to Update Project Matrix

Article ID: PMX-0002-V2

Summary / Purpose

This article explains how to update the Project Matrix application to the latest version using the official installer provided by the vendor.

Pre-Requisites

  • Windows-based workstation
  • Administrator rights to install or update software
  • Active internet connection to download the installer

Instructions

Step 1: Download the Installer

  1. Click the following link to download the most recent installer:
    Download Project Matrix Installer
  2. Save the installer file to your local drive (e.g., Desktop or Downloads folder).

Step 2: Run the Installer

  1. Locate the downloaded file.
  2. Double-click the file to launch the installer.
  3. Follow the installation prompts. Accept the default settings unless directed otherwise.
  4. On the data tab of the initial installer chose:  Install Recommended software and data on this computer. NOT Install software only.
  5. Program will run 3 to 6 programs depending on your access. Take any defaults.  

Expected Result

After completing these steps, Project Matrix will be successfully updated to the latest available version and ready for use.

Troubleshooting

  • Issue: Installer fails to launch
    Solution: Right-click the installer file and select Run as administrator.
  • Issue: Installation does not proceed past a certain point
    Solution: Confirm that you have administrative rights and a stable internet connection. Try re-downloading the installer.
  • Issue: Update does not apply successfully
    Solution: Contact IT support for manual update assistance or further diagnostics.

Related Articles

  • None currently available

Reference Information

Applies to: All Employees using Project Matrix

Tags: Project Matrix, Update, Installer

Changelog

Version Date Author Changes Made
V1 2023-11-15 Mike Galvin Initial creation
V2 2025-05-20 Esteban Bianco Rewritten using standardized KB article template
V3 2025-7-9 Galvin Fixed download link and made a few clarifications to instructions in step 2

Knowledge Tags

This page was: Helpful | Not Helpful