How to Update Project Matrix
Article ID: PMX-0002-V2
Summary / Purpose
This article explains how to update the Project Matrix application to the latest version using the official installer provided by the vendor.
Pre-Requisites
- Windows-based workstation
- Administrator rights to install or update software
- Active internet connection to download the installer
Instructions
Step 1: Download the Installer
- Click the following link to download the most recent installer:
Download Project Matrix Installer - Save the installer file to your local drive (e.g., Desktop or Downloads folder).
Step 2: Run the Installer
- Locate the downloaded file.
- Double-click the file to launch the installer.
- Follow the installation prompts. Accept the default settings unless directed otherwise.
- On the data tab of the initial installer chose: Install Recommended software and data on this computer. NOT Install software only.
- Program will run 3 to 6 programs depending on your access. Take any defaults.
Expected Result
After completing these steps, Project Matrix will be successfully updated to the latest available version and ready for use.
Troubleshooting
- Issue: Installer fails to launch
Solution: Right-click the installer file and select Run as administrator. - Issue: Installation does not proceed past a certain point
Solution: Confirm that you have administrative rights and a stable internet connection. Try re-downloading the installer. - Issue: Update does not apply successfully
Solution: Contact IT support for manual update assistance or further diagnostics.
Related Articles
- None currently available
Reference Information
Applies to: All Employees using Project Matrix
Tags: Project Matrix, Update, Installer
Changelog
| Version | Date | Author | Changes Made |
|---|---|---|---|
| V1 | 2023-11-15 | Mike Galvin | Initial creation |
| V2 | 2025-05-20 | Esteban Bianco | Rewritten using standardized KB article template |
| V3 | 2025-7-9 | Galvin | Fixed download link and made a few clarifications to instructions in step 2 |