Summary / Purpose

This article explains how to resolve printing issues with the HP T630 plotter located at Porters View, specifically for long, continuous sheet printing using roll paper.

Pre-Requisites

• Access to the workstation connected to the HP T630 plotter
• Admin privileges to change printer settings and drivers
• Correct HP T630 driver installed on the workstation

Instructions

Step 1: Confirm Paper Source Setting

1. From the application you are printing from (e.g., AutoCAD, Adobe Acrobat), open the Print dialog.
2. Select Porter HP T630 as the printer.
3. Click Printer Preferences.
4. Under the Basic tab:
   • Set Paper Source to Roll.
   • Ensure Document Size matches your intended sheet length and format.

Step 2: Confirm the Correct Driver is Installed

1. Navigate to Settings > Bluetooth & devices > Printers & scanners.
2. Select Porter HP T630 from the printer list.
3. Click Printer Properties.
4. Go to the Advanced tab and check the driver name.
5. It should display: HP DesignJet T630 36-in V4.
6. If not, click New Driver and install the correct version from the HP website.

Expected Result

The HP T630 plotter should successfully print long, continuous sheets using the roll paper source, without page clipping or misalignment errors.

Troubleshooting

• Issue: Printer clips the edges or uses incorrect page size
  Solution: Check the Document Size and Paper Source in Printer Preferences.
• Issue: Printer does not respond or fails to spool
  Solution: Confirm that the correct HP T630 driver is installed and selected under Printer Properties.

Related Articles

• None currently available

Reference Information

Applies to: All Employees / Facilities Team / IT Admins

Tags: Plotter, Printing, Drivers

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