HomePMC IT Knowledge BaseEmail (EML)How to Stop Outlook from Opening Links in Microsoft Edge (EML-0002-V2)

How to Stop Outlook from Opening Links in Microsoft Edge

Article ID: EML-0002-V2

Summary / Purpose

This article explains how to configure Microsoft Outlook to open hyperlinks in your default web browser instead of Microsoft Edge.

Pre-Requisites

  • Microsoft Outlook installed (desktop version)
  • Access to modify Outlook Options
  • Your preferred browser must be set as the system default

Instructions

Step 1: Change Link Handling Settings in Outlook

  1. Open Microsoft Outlook.
  2. Click File in the top-left corner.
  3. Select Options from the left-hand menu.
  4. In the Outlook Options window, click Advanced.
  5. Scroll down to the Link handling section.
  6. From the dropdown menu, select Default browser.
  7. Click OK to apply the changes.

Step 2: Restart Outlook

  1. Close Outlook completely.
  2. Reopen Outlook and test by clicking a hyperlink in an email.

Expected Result

After completing these steps, Outlook will open hyperlinks using your system's default web browser instead of Microsoft Edge.

Troubleshooting

  • Issue: Links still open in Microsoft Edge
    Solution: Verify that your preferred browser is set as the system default. Go to Settings > Apps > Default Apps and ensure your browser is selected for web links.
  • Issue: Outlook is not saving the setting
    Solution: Make sure Outlook is closed completely after making the change. If the issue persists, try again with administrative privileges.

Related Articles

  • None currently available

Reference Information

Applies to: All Employees

Tags: Email, Outlook, Microsoft Edge, Default App

Changelog

Version Date Author Changes Made
V1 2024-02-09 Mike Galvin Initial creation
V2 2025-05-20 Esteban Bianco Rewritten using the new KB article template

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