Summary / Purpose

This article explains how to resolve the “Courier out of memory” error encountered when printing to PDF using Adobe Acrobat Distiller.

Pre-Requisites

• Microsoft Excel installed
• Adobe Acrobat with Distiller configured
• Access to printer settings

Instructions

Step 1: Identify the Error

1. Attempt to print from Excel to Adobe PDF.
2. Observe if any of the following error messages appear:

   %%[ ProductName: Distiller ]%%
   Lora-Regular not found, using Courier.
   %%[ Warning: unable to embed font /Courier. Out of memory. ]%%
   %%[ Warning: Courier cannot be embedded because of font file error. ]%%
   %%[ Error: invalidfont; OffendingCommand: xshow ]%%
           

Step 2: Adjust PDF Printer Settings

1. Open the Devices and Printers panel on your Windows PC.
2. Right-click the Adobe PDF printer and select Printing Preferences.
3. Go to the Adobe PDF Settings tab.
4. Uncheck the box labeled Rely on system fonts only; do not use document fonts.
5. Click OK to save your changes.

Expected Result

You should now be able to print from Excel to Adobe PDF without encountering the "Courier out of memory" font embedding error.

Troubleshooting

• Issue: Error persists even after changing settings
  Solution: Restart your computer and confirm that the latest updates for Adobe Acrobat and your printer drivers are installed.

Related Articles

• None currently available

Reference Information

Applies to: All Employees / IT Support / Users printing Excel documents to PDF

Tags: Acrobat, PDF, Distiller, Printing

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