HomePMC IT Knowledge BaseNetSuite (NS)How to Create an Email Signature in NetSuite (NS-0006-V1)

How to Create an Email Signature in NetSuite

Article ID: NS-0006-V1

Summary / Purpose

This article explains how to set up a standardized email signature within your NetSuite preferences.

Pre-Requisites

  • Access to NetSuite with login credentials
  • Permission to modify user preferences

Instructions

Step 1: Open User Preferences

  1. Log in to NetSuite.
  2. Click the Home icon at the top right corner of the screen.
  3. From the dropdown menu, click Set Preferences.

Step 2: Add Email Signature

  1. Scroll down to the Signature section.
  2. Paste the following HTML-formatted signature into the box:

    Note: This is a sample signature. Be sure to update the name, title, phone numbers, and email address to reflect your own contact details.

    <br />
    <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Name</b></span></span><br />
    <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:#a6a6a6">Project Coordinator</span></span></span><br />
    <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:#a6a6a6"> Desk 804-270-7400 ext 131| Mobile 804-833-5847</span></span></span><br />
    <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><u><span style="color:#0563c1"><a href="mailto:dawn.moore@pmc.works" style="color:#0563c1; text-decoration:underline">dawn.moore@pmc.works</a></span></u></span></span><br />
    <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:#a6a6a6">7910 W Broad Street, Richmond, VA 23294</span></span></span>
      
  3. Ensure the box for Add Signature to Messages is checked.

Step 3: Save Your Preferences

  1. Scroll to the bottom and click the Save button.

Expected Result

After completing these steps, your email signature will automatically appear when sending messages through NetSuite.

Troubleshooting

  • Issue: Signature does not appear in emails
    Solution: Make sure "Add Signature to Messages" is checked in your preferences.
  • Issue: Formatting appears incorrect
    Solution: Ensure you are pasting the full HTML code and not editing it after pasting.

Related Articles

  • None currently available

Reference Information

Applies to: All Employees using NetSuite email messaging

Tags: NetSuite, Email Signature, Preferences, Setup

Changelog

Version Date Author Changes Made
V1 2025-07-16 Esteban Bianco Initial creation

Knowledge Tags

This page was: Helpful | Not Helpful