How to Create an Email Signature in NetSuite
Article ID: NS-0006-V1
Summary / Purpose
This article explains how to set up a standardized email signature within your NetSuite preferences.
Pre-Requisites
- Access to NetSuite with login credentials
- Permission to modify user preferences
Instructions
Step 1: Open User Preferences
- Log in to NetSuite.
- Click the Home icon at the top right corner of the screen.
- From the dropdown menu, click Set Preferences.
Step 2: Add Email Signature
- Scroll down to the Signature section.
- Paste the following HTML-formatted signature into the box:
Note: This is a sample signature. Be sure to update the name, title, phone numbers, and email address to reflect your own contact details.
<br /> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Name</b></span></span><br /> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:#a6a6a6">Project Coordinator</span></span></span><br /> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:#a6a6a6"> Desk 804-270-7400 ext 131| Mobile 804-833-5847</span></span></span><br /> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><u><span style="color:#0563c1"><a href="mailto:dawn.moore@pmc.works" style="color:#0563c1; text-decoration:underline">dawn.moore@pmc.works</a></span></u></span></span><br /> <span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><span style="color:#a6a6a6">7910 W Broad Street, Richmond, VA 23294</span></span></span>
- Ensure the box for Add Signature to Messages is checked.
Step 3: Save Your Preferences
- Scroll to the bottom and click the Save button.
Expected Result
After completing these steps, your email signature will automatically appear when sending messages through NetSuite.
Troubleshooting
- Issue: Signature does not appear in emails
Solution: Make sure "Add Signature to Messages" is checked in your preferences. - Issue: Formatting appears incorrect
Solution: Ensure you are pasting the full HTML code and not editing it after pasting.
Related Articles
- None currently available
Reference Information
Applies to: All Employees using NetSuite email messaging
Tags: NetSuite, Email Signature, Preferences, Setup
Changelog
| Version | Date | Author | Changes Made |
|---|---|---|---|
| V1 | 2025-07-16 | Esteban Bianco | Initial creation |